While it’s true that technology is one of the primary mediums of communication and that hand-written letters are nearly obsolete, writing is still an extremely important tool for sending and receiving communications. Now, however, writing is typically done through email, text messaging, and social media rather than physical pieces of paper. In business, writing is not only used to correspond with co-workers and clients but also in marketing and sales efforts as well. Given that it’s so heavily used, it’s even more important to use proper writing techniques today than it was 100 years ago!
By the end of this course, you will understand the following:
- Learn various types of writing
- Understand the values of written communication
- Know appropriate times to use writing at the workplace
- Learn how to write effectively to achieve desired results
We know that different people like to learn in different ways. If you like to write notes as you work through a course, here’s a handy study guide (.PDF) for you, in printable or “fillable” form. Use the printable version if you would like to print out the study guide and write down your notes. Or, if you prefer to use a PDF reader you can take notes on your favorite handheld device using the “fillable” version.”