2.7 Using Email in Business

Course Overview

Email is one of the primary modes of communication in business, which makes it primarily, a professional medium. There are certain guidelines around appropriate use of email at the workplace. One must be careful in determining when it’s suitable to use email while also being aware of what constitutes proper email etiquettes.

Introductory Video

Learning Objectives

By the end of this course, you will understand the following:

  1. Understand the advantages and disadvantages of using email
  2. Know when to use email in the workplace
  3. Know when to avoid using email in the workplace
  4. Learn proper email etiquette in a professional setting

Study Guide

We know that different people like to learn in different ways. If you like to write notes as you work through a course, here’s a handy study guide (.PDF) for you, in printable or “fillable” form. Use the printable version if you would like to print out the study guide and write down your notes. Or, if you prefer to use a PDF reader you can take notes on your favorite handheld device using the “fillable” version.

Using Email in Business Study Guide – Printable

Using Email in Business Study Guide – Fillable PDF