Additional Resources
Ram Charan offers a tip he saw work especially well for Larry Bossidy when he was CEO of Honeywell. Bossidy would draw a vertical line down the page of his notebook and write general notes to the left, while keeping track of the most valuable nuggets on the right. This helped train his brain to listen intently and zero in on what’s most important. |
Articles |
On Being Present in Fast Company (7 minute read)
Everything You Need to Know About Becoming a Better Listener in Harvard Business Review (5 minute read)
Going Farther (optional) |
- Power Listening: Mastering the Most Critical Business Skill of All, by Bernard T. Ferrari
- Everyone Communicates, Few Connect: What the Most Effective People Do Differently, by John C. Maxwell
- Listening, The Forgotten Skill, by Madelyn Burley-Allen
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