In a virtual work environment, many things are different from working with a team in an office. Some of these factors can be obstacles to communication. It is helpful to be aware of the potential challenges and pitfalls of remote communication with a virtual team to do our best to avoid them. In this course, we will look at the challenges of communicating in a virtual team, some tips for how to make remote communications more effective and how to choose from the many different tools that support effective virtual communication.
By the end of this course, you will understand the following:
- How to communicate effectively with team members and your manager
- How to choose the right communication channels
- Etiquette for online meetings
We know that different people like to learn in different ways. If you like to write notes as you work through a course, here’s a handy study guide (.PDF) for you, in printable or “fillable” form. Use the printable version if you would like to print out the study guide and write down your notes. Or, if you prefer to use a PDF reader you can take notes on your favorite handheld device using the “fillable” version.