4.8 Increasing Accountability

Course Overview After a decision has been made you need to make sure that actions are upheld by those responsible. This requires people to be accountable. In this course we will look at what accountability really means, how you can create a culture of accountability in the workplace and how to actively hold people accountable […]

4.7 Consensus Building

Course Overview There’s an African proverb that says “If you want to fast, go alone. If you want to go far, go together. ” The sentiment in this proverb lies at the heart of what this course is about. All humans want to feel empowered, listened to, and valued. However, this is absolutely essential when […]

4.6 Gathering Diverse Points of View

Course Overview In our everyday life and the workplace, we come across people from different backgrounds and with different ideologies to ours. This course will teach you how to harness the power of diversity to reap the benefits associated with it. You will learn about diversity in the workplace, effectively gathering diverse points of view […]

4.5 Handling Difficult Conversations

Course Overview In this course, we will explore the topic of difficult conversations. Nobody really likes them but they are really important and can be fruitful. We will look at what makes a conversation difficult, how to prepare for having a difficult conversation, how to structure the conversation and how to support yourself and the […]

4.4 Six Thinking Hats

Course Overview This course will introduce you to a tool for effective individual and group thinking called the Six Thinking Hats. By the end of the course you will understand what the Six Thinking Hats are and how to use them effectively. You will learn about thinking as a skill and how this method can […]

4.3 Root Cause Analysis

Course Overview In this course you will learn about a problem-solving methodology called root cause analysis (RCA). We will look at what root cause analysis is and in what kinds of situations it can be useful. You will explore and practice methods for carrying out a root cause analysis and think about how it could […]

4.2 Dynamics of Group Decision-Making

Course Overview Do you dread meetings, or love them? It may often feel like it’s easier to make decisions by yourself rather than as part of a group, but while that may seem to take less time, in this course, we want to discuss how groups can indeed be smart, dynamic, and the source of […]

4.1 Making Good Decisions

Course Overview Decisions: we make them all the time. Some decisions are small and happen regularly- what to wear, what to eat for breakfast, or what type of soap to buy. Other decisions are larger and might happen only once:  whether or not to get married, if we should change jobs or careers; or that […]