A Deeper Dive…
A Deeper Dive – This is an optional topic that provides links to articles, books and videos. Use this information if you would like to explore this course content at a deeper level.
- Everything You Need to Know About Becoming a Better Listener in Harvard Business Review
- The Thinking Mindset vs. The Doing Mindset: Pick One (And Only One)
- Power Listening: Mastering the Most Critical Business Skill of All, by Bernard T. Ferrari
Listening, The Forgotten Skill, by Madelyn Burley-Allen
- Five ways to be a better listener
- How to actively listen to others | Scott Pierce | TEDxBirmingham