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Understanding Covey’s 5 Levels of Listening (2 min)
Understanding Covey’s 5 Levels of Listening
Watch the 90-second video below on Covey’s 5 Levels of Listening:
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Course Outline
What is listening? (3 min)
Stages of Listening (2 Min)
Understanding Covey's 5 Levels of Listening (2 min)
Barriers to Listening (10 min)
Barrier One: No Access to Tone of Voice, Facial Expressions, or Body Language
Barrier Two: Knowing the Answer (or thinking you do!)
Barrier Three: Trying to be Helpful
Barrier Four: Trying to Influence or Impress
Barrier Five: Forgetting that the Same Word can mean Different Things to Different People
Barrier Six: Listening for the Forest and the Trees
10 Principles of a Good Listener (5 min)
Active Listening (5 min)
Journaling Activity: Listener’s Self- Assessment (30 Minutes)
A Deeper Dive...
Course Summary (1 Min)
Become A World-Class Listener – FinalQuiz
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2.2 Become a World Class Listener
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